BOOKING ONLINE
We require a card on file to secure your appointment, but don’t worry — it won’t be charged unless you cancel within 24 hours or miss your appointment.
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Our system automatically sends reminder texts and emails leading up to your visit, so you’ll always know when you're scheduled.
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When you check out, you’re welcome to use any payment method you prefer.
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CANCELLATION/NO SHOW POLICY
Please allow at least 24 hours' notice if you need to cancel or reschedule.
Appointments canceled within 24 hours or missed without notice will be charged 100% of the service fee.
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PAYMENT
All payment methods accepted.
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FILL POLICY
Must have 50% of lashes to be considered a fill.
We do offer "Salon Transfer Appointments" from other salons for an additional fee.
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REFUNDS + TOUCH UPS
There are no refunds on any services.
If you are having any issues with your lashes and feel like you need them looked at/touched up, please contact the studiowithin 2 days of your appointment.
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HOW TO PREP FOR LASH APPOINTMENTS
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+ Avoid wearing waterproof mascara or mascara 24 hours before your appointment.
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+ Arrive with freshly washed face and lashes.
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+ Avoid caffeine at least 1 hour before your appointment. Caffeine can cause eyelids to flutter.
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+ Use the restroom. You will be laying down for about 2 hours.
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+ Wear comfy clothes
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HOW TO PREP FOR BROW APPOINTMENTS
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+ Come with clean brows — no makeup, brow gel, or skincare products on or around the area.
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+Skip retinol, AHA/BHA acids, or exfoliating products for at least 48 hours before your service.
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+Hold off on tweezing, trimming, or waxing ahead of time — we’ll shape them perfectly for you.
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+Avoid caffeine for about an hour beforehand to help reduce sensitivity.
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+Use the restroom and get cozy — depending on the service, you’ll be with us for 30–60 minutes.
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AFTERCARE
For the best results (and the longest-lasting beauty), please follow the aftercare your artist goes over with you — it helps keep your lashes and brows healthy and looking their best.
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